Customer Service
Water orders and contracts, water billing
email: vesi.asiakaspalvelu@tampere.fi
Our customer service at Viinikankatu 42 A is open without appointment on Mondays from 9:00 a.m. to 4:45 p.m.
On other days by a reserved appointment. Appointments can be reserved by the customer service’s phone or email.
The customer service at +358 3 5656 3600 is open:
Mon – Wed 12.00 p.m. to 3.00 p.m.
Thu – Fri 9.00 a.m. to 11.30 p.m.
Statements on points of connection, water and sewer line maps, sprinkler contracts
email: vesi.karttapalvelu@tampere.fi
By phone Mon-Fri 8.30 a.m. to 2 p.m.
+358 40 806 2747 and +358 40 352 1080
Work orders, plot connections
By phone Mon – Thu 7 a.m. to 3.30 p.m, Fri 7 a.m. to 1.45 p.m.
+358 40 513 0842
Online-service
Via Online-service you can report the water meter reading, check information about your own connection, water use and invoicing in real-time.
Water supply fault emergency and
automatic notifications of disturbances
te. +358 800 90 172, serves 24/7
Tampere Water outage service map
City switchboard
City tel: +358 3 565 611