Customer Service

Water orders and contracts, water billing

email: vesi.asiakaspalvelu@tampere.fi

Our customer service at Viinikankatu 42 A is open without appointment on Mondays from 9:00 a.m. to 4:45 p.m.
On other days by a reserved appointment. Appointments can be reserved by the customer service’s phone or email.

The customer service at +358 3 5656 3600 is open:
Mon – Wed 12.00 p.m. to 3.00 p.m.
Thu – Fri 9.00 a.m. to 11.30 p.m.

Statements on points of connection, water and sewer line maps, sprinkler contracts

email: vesi.karttapalvelu@tampere.fi

By phone Mon-Fri 8.30 a.m. to 2 p.m.
+358 40 806 2747 and +358 40 352 1080

Work orders, plot connections

By phone Mon – Thu 7 a.m. to 3.30 p.m, Fri 7 a.m. to 1.45 p.m.
+358 40 513 0842

Water supply fault emergency and
automatic notifications of disturbances

te. +358 800 90 172, serves 24/7

City switchboard

City tel: +358 3 565 611